We have a 10-day return policy, which means you have 10 days after receiving your item to request a return or an exchange
To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at Sales@sexymenunderwear.com , please provide any picture possible to speed up the process if possible. If your return is accepted on our fault , we’ll send you a free return shipping label, as well as instructions on how and where to send your package.
To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at Sales@sexymenunderwear.com , please provide any picture possible to speed up the process if possible. If your return is accepted on our fault , we’ll send you a free return shipping label, as well as instructions on how and where to send your package.
Every order are different and we will never let you down at Sexymenunderwear.com , other requests return are possible after review of your case and concerns at your expense.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Sales@sexymenunderwear.com
You can always contact us for any return question at Sales@sexymenunderwear.com
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-returnable items
Certain types of items cannot be returned, like clothing that have been weared or used specialy thong , jockstrap are not possible ,personal care goods (such as beauty products)
Please get in touch if you have questions or concerns about your specific item.
Exchanges
Exchanges
We do accept exchanges for items that are still new with tags